The Mater

Visitors

Partners may visit at any reasonable time.

Please ask your friends and relatives to only visit during the visiting hours listed below and not to telephone during the Rest Period.  Only urgent phone calls can be put through during the Rest Period.

Maternity Visiting Hours

  • 3.00pm to 4.30pm and
  • 6.30pm to 8.00pm
    Rest period: 1.00pm to 3.00pm daily – no visitors please

Mater Maternity is a ‘no cough’ zone

Whooping cough can be life threatening to babies – if visitors have a cough please ask them not to visit.

Visiting Special Care Nursery

The Special Care Nursery is a secure unit and can only be accessed with a security card. There is a limit of 2 visitors per room. All visitors must wash their hands and be accompanied by at least one parent when entering the Special Care Nursery. We ask that parents and visitors respect the privacy of all the babies and families, please do not wander, touch or ask about other babies.
Note: Children under 12, who are NOT siblings, are NOT permitted in the nursery, for infection reasons.

Please do not visit if you are unwell

For their own comfort and that of other patients, visitors should refrain from visiting patients in hospital if they are not well. Visiting children should not be brought to the Maternity Floor if they have contagious conditions such as chicken pox.

Visitors are requested to supervise their children for the comfort of other patients.

What visitors can do to help prevent infection?

  • Visitors should avoid coming to the hospital if they are feeling unwell. If they have suffered from any form of gastro, they should not visit for 48 hours after symptoms have ceased.
  • Children that are unwell or just recovering from an illness should not be brought to the hospital.
  • Visitors are welcome to use the hand washing sink or alcohol gel to clean their hands when entering and leaving the wards.
  • Visitors should not touch the relative/friend’s wounds or devices such as drips.
  • If possible, visitors should not sit on the beds or use the patient bathrooms. Public bathrooms are available on each floor.

Where to meet?

Visitor lounges on each floor provide a relaxing area for patients and visitors to meet. The café and Mater Healing Garden, behind the café, on the ground floor provide alternative areas to meet patients.

Smoking

Smoking is not permitted in any building, vehicle or area within the Mater campus.

Mobile phones

Mobile phones should be switched off in the Intensive Care Unit, operating theatres and special care nursery as they may interfere with medical equipment.

In general ward areas mobile phones should be turned off when at the patient bedside. Mobile phones may be used in the patient lounges or corridors. Patients should move away from medical equipment when using a mobile phone to ensure, if possible, that they are separated by a distance of at least half a meter.